How can we help?

Get answers to common questions or reach out to our team for personalized support.

Email Support

Get help from our team. We typically respond within 24 hours.

support@vybly.ai

Getting Started

New to Vybly? Learn how to install and use the extension effectively.

Install Extension

Feature Requests

Have an idea to improve Vybly? We'd love to hear your suggestions.

Share Feedback

Frequently Asked Questions

Quick answers to common questions about Vybly

Visit the Chrome Web Store and click "Add to Chrome". Once installed, the Vybly icon will appear in your browser toolbar. Click it while on X (Twitter) to start generating AI-powered replies.
Free users get 5 AI-generated replies per day. This resets at midnight UTC. If you need more replies, consider upgrading to our Pro plan for unlimited generations.
Agent personalities are different AI personas that generate replies in unique styles. For example, "Witty" creates clever, humorous responses, while "Professional" generates polished, business-appropriate replies. Pro users have access to all agent personalities.
Yes! You can cancel your subscription at any time from your Dashboard. Your Pro features will remain active until the end of your current billing period. There are no cancellation fees.
Make sure you're on twitter.com or x.com and the page is fully loaded. Try refreshing the page or restarting your browser. If the issue persists, try removing and reinstalling the extension. If you're still having trouble, contact us at support@vybly.ai.
Yes, we take data security seriously. Vybly only accesses the content of tweets you choose to reply to, and we don't store your tweets or personal X data. All communications are encrypted, and we never collect or sell your information.
The Lifetime plan is a one-time payment of $200 that gives you permanent access to all Pro features, including unlimited replies, all agent personalities, and priority support. You'll also receive all future updates at no additional cost. This is limited to the first customers only.
As a SaaS platform, we do not offer refunds. However, when you cancel your subscription, you'll continue to have full access to all Pro features until the end of your current billing period. You can cancel anytime from your Dashboard with no additional charges.